Customer Story – Antrim House Portrush | Holiday Let Hot Tubs Northern Ireland

Discover how Antrim House in Portrush boosted its business with six Jacuzzi® Lodge hot tubs from Outback 365. This customer story highlights the impact of adding holiday let hot tubs in Northern Ireland, from turning around winter bookings and delighting guests with new levels of luxury, to showing how Outback 365 provided delivery, installation, compliance guidance, and ongoing aftercare.

About Antrim House

Antrim House is a family-run Victorian guest house in the heart of Portrush, directly opposite Curry’s Fun Park. Just steps from sweeping golden beaches, the world-famous Royal Portrush Golf Club, and the rugged Causeway Coast, it blends Victorian elegance with modern comfort. Guests enjoy spacious rooms, private balcony views, and a warm coastal welcome that keeps them returning year after year.

In Janice’s Words

“Before the hot tubs, I already had a very successful seasonal business for over 30 years, but what we did find was that in the winter booking slowed off, but now that we have been running the hot tubs for a couple of winter seasons, we have found that bookings are up.”

“I know some people have this preconceived idea that a hot tub is expensive to run, but if you choose the right one from a known brand like Jacuzzi®, the quality of the insulation that is in the product, the running costs are not as high as you might think.”

— Janice Collins, Antrim House

Delivery

The Jacuzzi® Lodge hot tubs arriving at Antrim House in Portrush. Each unit was unloaded, positioned, and commissioned ready for guests — a major upgrade and long-term investment in the property.

Complex Installation

To position the Jacuzzi® Lodge hot tubs onto the balconies at Antrim House, was a coordinated effort. Professional installation like this is typical for Outback 365, ensuring every hot tub is safely delivered,  even in challenging locations.  The sight of Jacuzzi® hot tub being lowered into place certainly turned a few heads along Portrush’s busy seafront.

Annual servicing / aftercare

One year on, the Outback 365 team returned for the annual service of the hot tubs. Our aftercare support keeps each Jacuzzi® Lodge hot tub running perfectly for guests while also looking after Antrim House’s investment. Their balcony placement has since become a real focal point along Portrush’s busy seafront.