Our Blog Welcome to the blog page for Outback 365. We will be keeping this updated with interesting and informative articles about outdoors living. Why not visit one of our showrooms in either Bangor or Dungannon?

Hot Tub Buying Mistakes and how to avoid them.

Top 5 Hot Tub Buyers Mistakes And How To Avoid Them

Are you considering buying a hot tub in Northern Ireland? We understand that this is a big decision, and at Outback 365, we’re more than just a hot tub retailer – we’re your trusted hot tub experts, with conveniently located showrooms in Bangor and Dungannon.

With over two decades of experience in the hot tub industry, we aim to share our extensive knowledge with you, ensuring you make the best decision when choosing your perfect hot tub. We recognise that buying a hot tub is not merely a transaction; it’s about enhancing your lifestyle and well-being.

That’s why we’ve put together a list of ‘Top 5 Hot Tub Buyers Mistakes’ based on our wealth of experience, helping you avoid these potential pitfalls. Your investment should bring you joy, not headaches. You can count on us to guide you in finding the perfect hot tub.

Top 5 Common Hot Tub Buyers Mistakes

Let’s jump right in and start empowering you with the knowledge to ask the right questions and uncover the essential insights every hot tub buyer should know to make an informed decision.

1. Don’t Get Fixated On Hot Tub Prices

One of the most common mistakes is fixating on the initial price of a hot tub. While that initial price tag may be tempting, it’s crucial to look beyond it.

For example, if you’re researching hot tubs and scoping out the price range, chances are the £ 4,000 price tag may look more appealing than the £12,000 spa pool, right?

But here’s the deal: a hot tub’s price is just the beginning. High-quality tubs pack in innovation, design, energy efficiency, and more. These factors can make the slightly more expensive hot tub the better long-term choice.

Higher initial costs = lower overall running costs.

But you may now be thinking, ‘But I can’t afford £12,000!’- You don’t have to.  If budget constraints are a concern, remember that financing options can provide a solution. Financing allows you to choose a hot tub that truly meets your preferences rather than settling for one within your immediate budget. Explore our flexible financing options to understand better how financing a hot tub can work for you.

In essence, don’t judge a hot tub solely by its price. Take the time to research the brand and ensure it aligns with the factors mentioned here.

2. Underestimating Hot Tub Maintenance

You’re probably wondering, “How much work does a hot tub need?” It’s a valid concern. Think of your hot tub like a car or a house – it needs regular maintenance to stay in tip-top shape. But here’s some good news: high-quality hot tubs, especially those from reliable brands, often require less maintenance than you might think. How much time required to maintain your hot tub will vary depending on your model and usage. Generally, here’s what to expect over a year:

  • Daily: Check water quality and add chemicals if needed.
  • Weekly: Give the filter a good clean.
  • Every 3 Months: Drain and refill the hot tub water.
  • Yearly: Replace the filter.

Neglecting maintenance can lead to water quality issues and blocked jets, which nobody wants. To ensure you’re on the right maintenance track, ask your retailer about the specific requirements for your chosen hot tub model. Knowing what’s needed ahead can make maintenance feel straightforward and stress-free.


3. Prioritise Research Before Making a Decision

So, you’re ready to dive into the world of hot tubs, but how much research is enough? The short answer: the more, the better. Please don’t rush this part; it can make or break your hot tub experience. If you want to buy with absolute confidence, putting time aside to read articles and watch videos is time well spent. Allocating little or no time to research may leave you with buyer regrets.

Here’s why:

  • Buying Based on Appearance: That sleek design might tick all the boxes, but is the quality as impressive?
  • Buying from Advertisements: Just because it’s advertised doesn’t mean it’s the best value.
  • Buying Because It’s Cheap: A lower price now might mean higher running costs later due to cheaper materials.
  • Buying for Free Add-ons: Freebies are nice, but prioritise quality and features over a good deal. If it’s too good to be true, it usually is.

Research can provide insights into the actual cost of owning and using a hot tub, reveal potential issues, highlight the best options, and boost your confidence in your decision.

A great way to start your research is by reading articles in the What Spa? magazine.  Another great way to research is by booking a “wet test” in a showroom. It’s like a test drive for hot tubs, giving you hands-on experience with the product. You won’t ever know if the seating is uncomfortable or if you don’t fit the lounger until you try it.

You will also learn and gain much knowledge face-to-face with the salesperson. By doing this, you will gain a great understanding of how to physically use each feature and component to its full potential and ask any questions that may spring to mind.

4. Understand the Importance of Quality Insulation

Insulation is a critical yet often overlooked aspect of hot tub ownership. Often, buyers are drawn to the seats, jets, and water features and forget to ask about insulation. But here’s the deal: proper insulation can significantly impact your enjoyment and running costs. Some hot tubs come with just one layer of insulation, while higher-end models feature multiple layers. Quality insulation means your hot tub can effectively maintain water temperature, which keeps your energy bills lower throughout life.

Ask the salesperson about the type of insulation used, where it’s placed, and its proven effectiveness in reducing running costs. Also, inquire about the running costs – a reputable hot tub brand should be able to provide accurate data.

Picture of a Jacuzzi hot tub Insulation

5. Don’t Assume All Companies Offer Exceptional After-Sales Support and Warranties

It’s a common misconception that all Northern Ireland hot tub retailers provide after-sales support and robust warranties. Don’t make this assumption. We would be lying if we said hot tubs won’t ever break down. The last thing you want is to feel abandoned after your hot tub purchase. A crucial part of understanding the small print and ensuring you have unconditional post-purchase support is making sure you buy from a company you know has an excellent after-sales support team.

You can do this by checking online reviews and asking questions such as:

  • What after-sales support is available?
  • How long will this support be accessible?
  • What is the response time for your after-sales team?
  • Are there any call-out fees for engineer visits?
  • Does the manufacturer back the hot tub warranty?

By scrutinising these aspects, you can choose a company to support you throughout your hot tub buying and installation journey.


Customer After-Care Support

In Summary

We hope this guide helps you navigate the common pitfalls of buying a hot tub. These five points should stay with you as you continue your search for the perfect hot tub.

What’s your next step?

If you’re ready to take the next step, we invite you to book an appointment to view our hot tubs and ask any questions you may have. Your journey to hot tub ownership begins here, and we’re here to make it as smooth as possible.

© OUTBACK 365 LTD 2024 | Company Number: NI643658 | Warranty Information | Terms & Conditions